On May 13, 2022, Truking Group established global customer sales and service centers (SSC) in India, South Korea, Vietnam, Russia, Uzbekistan, Bangladesh, Thailand, Turkey, Egypt, UAE, Italy, the United States, and Brazil to meet global customers’ needs. According to the continuous growth of follow-up businesses, Truking Group will be setting up more SSC in different countries.
Truking Feiyun is committed to providing the following support and services to global customers:
- We will be providing overall solution for solid dosage processing.
- We will provide customers with trial testing of sample machine, free of charge.
- Our equipment is guaranteed for one year, and all equipment provides after-sales service throughout the life cycle.
- The company will be sending one-year spare parts randomly for the equipment.
- During the factory acceptance testing (FAT), we can provide free trainings to the customers.
- According to customer requirements, we can provide installation and commissioning in the factory or remote video guidance.
Truking’s global customer sales and service center can provide real-time local service and support.